Reference

Terms for your India account

Live Roulette, Power of Thor and UPI deposits sit under the same 3idea Terms & Conditions, so you can see the account rules before you join.

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3idea Terms for your India account
CONTACT ROUTES

Three ways to ask about terms

A terms question should reach the channel that can check it properly. Use chat for urgent account actions, email for longer written cases, and your account inbox for replies tied to a profile. Keep payment references, game round IDs, and clause numbers ready where you have them. That helps us answer the exact rule, rather than sending you a general reply.

Team online

Live chat

Use chat when a term affects your current account action, such as a held withdrawal or a mismatch in your payment name. We read the account event first, then answer against the relevant clause.

Email support

Email is better for longer terms questions, identity proof requests, or records you want kept in writing. Include your account mobile number, transaction reference, and the clause you want us to check.

Account inbox

The account inbox carries replies linked to your profile, including updates on terms changes, payment checks, and access decisions. Keep messages there until your query is closed, especially when a wallet case is active.

ACCOUNT SAFEGUARDS

Six controls behind the terms

Terms matter only if we handle the records behind them carefully. For that reason, our clauses explain the data we collect, why cookies are used, how long account records may be kept…

Data used under the terms

During joining, wallet use, and withdrawals, we collect profile fields, device signals, payment references, and game-round IDs. The terms tell you why each record may be needed and when it may affect an account action.

Cookie rules

Our cookies support login status, session security, language choice, and fraud checks. The terms connect cookie use to account access, not ad profiling, and explain why disabling some cookies can block secure entry.

Security checks

Password checks, one-time codes, and payment-name matching are part of the account rules. If a login looks unusual, the terms allow extra verification before wallet changes or withdrawals continue.

Record retention

We keep account and transaction records only for service needs, dispute handling, law requests, and accounting checks. The terms explain that some records may remain after closure where a legal or payment duty continues.

Change requests

Ask support to correct profile fields if your name, phone, or payment handle is wrong. We may request proof before changes, because the terms require payment ownership to match your account.

Term changes

When terms change, we show the effective date and keep the wording available in your account area. If a material change affects your wallet or access, we use account messages to flag it.

Terms questions before you join

Before you open an account, read the clauses that affect access, payments, games, identity checks, and withdrawals. The questions below focus on how the Terms & Conditions work in day-to-day account use. If your case involves a live wallet action or a game round already completed, contact support with the relevant reference so we can check the exact record.

Yes. The account terms apply across Live Roulette, Power of Thor, Football Strike, Crash Game, Bingo, Fishing God, and any other title shown in your lobby. Game-specific rules may also apply to each round.

Access depends on local law and is available where local law permits. If we cannot provide access for your location or profile checks fail, the terms allow us to restrict or close account entry.

The payment clauses explain that deposits and withdrawals must come from methods linked to your own name. UPI, Paytm, PhonePe, and Google Pay references may be checked before a withdrawal is released.

The terms let us hold a withdrawal while we verify identity, payment ownership, game activity, or a reversed deposit. We aim to explain the reason through chat, email, or your account inbox.

Yes. We may update clauses for legal duties, payment rules, game operations, or security reasons. The current version applies from its stated date, and continued account use means you accept that version.

Contact support with the field that is wrong and attach proof if we ask for it. The terms allow corrections where the request is genuine and does not hide payment or identity risk.

Send the decision reference through email or chat and explain which clause you want checked. We compare the account record, payment trail, and terms wording before giving our reply.

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