Reference

Privacy Policy for your 3idea account

Our Privacy Policy explains how we handle the details linked to your account, wallet, device and activity across rooms such as Live Roulette, Power of Thor and Football…

Account data explainedUPI and wallet recordsCookie choicesPrivacy request path

Browse lobby Read FAQ

How this policy applies in India

3idea Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

This Privacy Policy covers personal data you share with 3idea when you open an account, use the lobby, contact support, set account security or make a payment through UPI, Paytm or PhonePe. We use these details to run your account, confirm payments, manage withdrawals, protect access,

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answer privacy requests and meet legal duties that may apply in India. Access and eligibility depend on local law and are available where local law permits. We do not sell your personal data. Where we work with payment, security, hosting or support partners, they receive only
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the data needed for their role and must keep it protected. We keep records only for as long as needed for account, legal, security and dispute handling purposes, then delete or anonymise them where possible.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

CONTACT PATHS

Three ways to reach our privacy team

Privacy questions should not get lost inside general account chat. We route requests about data access, correction, deletion, cookies and account records to people trained to handle them. Tell us the mobile number or email linked to your account, describe the request clearly and avoid sending extra documents unless we ask for them. We may need to confirm your identity before we share or change any personal data.

Team online

Privacy email

Write to our privacy address with your account mobile number and the request you want us to handle. We check identity before sharing data extracts, changing details or closing privacy tickets.

Signed-in chat

Use live chat after you sign in if your question relates to cookies, session records or a recent account action. The chat team can route the case to privacy staff with context attached.

Account centre

From your account area, send correction requests for name, contact or wallet-linked details. We may ask for a fresh verification step before updating records tied to withdrawals or payment checks.

DATA CARE

Six privacy controls behind your account

We handle privacy through practical controls rather than long legal wording alone. Account data is separated by purpose, payment records are checked only by authorised teams and cookie choices are used to…

Account data

We collect details such as name, mobile number, email, login records and account preferences so we can create your account, keep access secure and respond when you ask about your data.

Payment records

UPI, Paytm and PhonePe references help us match deposits, review withdrawals and resolve wallet queries. We do not store unnecessary payment credentials when a reference number is enough for reconciliation.

Cookie settings

Cookies help remember your session, language choice and security checks. Some cookies are needed for account access, while optional analytics cookies help us understand page issues and improve privacy controls.

Security checks

We track device, IP and login signals to detect unusual access attempts. If a session looks risky, we may ask for another check before allowing changes to personal or wallet-linked details.

Retention periods

Account and payment records are kept only while needed for service, legal, security and dispute purposes. When those reasons end, we delete, separate or anonymise records according to our retention process.

Your requests

You can ask us to access, correct, delete or restrict certain personal data. Some records may need to stay longer where law, payment disputes or account security checks require it.

Common Privacy Policy questions answered

These answers explain how the policy works when you use your account, wallet and lobby. They cover the data we collect, why certain checks happen, how long records may stay with us and how you can contact our privacy team. If your request is personal to your account, we will ask you to confirm identity before we act.

We collect the details needed to create and protect your account, such as name, contact details, login records, device signals and payment references. We also keep records of support messages and privacy requests.

Payment references help us match deposits, check withdrawal requests and answer wallet questions. They also help us investigate failed transactions or disputed entries without asking you to repeat the same details each time.

Yes. Send a privacy request from your account email, signed-in chat or account centre. We will confirm your identity, gather the relevant records and respond through the contact path linked to your account.

Cookies help keep you signed in, remember settings and detect unusual access. Optional analytics cookies help us spot page errors and improve account flows, while essential cookies are needed for security and session control.

We keep data only while it is needed for account service, payment reconciliation, security, legal duties or dispute handling. After that, we delete, separate or anonymise records through our retention process.

You can ask us to correct contact, profile or wallet-linked details. For sensitive changes, we may ask for verification first so another person cannot alter your account or payment records without permission.

Use the privacy email, signed-in chat or account centre and describe what you want changed. Some records may need to remain where local law, payment checks or security duties require retention.

Privacy Policy for your 3idea account

Three ways to reach our privacy team

Privacy email

Signed-in chat

Account centre

Six privacy controls behind your account

Account data

Payment records

Cookie settings

Security checks

Retention periods

Your requests

Common Privacy Policy questions answered

01 What personal data does 3idea collect when I open an account?

02 Why do you keep UPI, Paytm and PhonePe references?

03 Can I ask for a copy of my account data?

04 How do cookies affect my privacy on 3idea?

05 How long do you keep my personal data?

06 Can I correct details linked to my account?

07 Who can I contact about deletion or restriction requests?

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