Reference

Legal terms for your 3idea account

Live Roulette, Power of Thor and Football Strike sit behind account rules that explain access, data use, wallet records and dispute handling before you open an account.

India local-law accessUPI record checksCookie choicesAccount security terms
3idea Legal terms for your 3idea account
HELP CHANNELS

Three legal contact paths

Legal requests need the right route so we can check identity, locate records and reply with a clear action. Use the account email for written requests, live chat for routing, and wallet support for payment-record questions. We may ask for extra proof when your request affects access, withdrawal checks, personal data or a linked payment method.

Team online

Account email

Write to our support desk with your registered mobile number or email, the date involved, and the legal request you want handled. We acknowledge the message, check account ownership, and route it to the correct team.

Live chat routing

Use live chat for quick legal routing, such as asking where to send a document or how to correct an account detail. We may ask you to continue by email when records need written handling.

Wallet record help

If your question concerns a UPI, Paytm, PhonePe or Google Pay entry, include the transaction reference and timestamp. Our wallet team checks the ledger before legal or account changes are made.

DATA CARE

Six ways we handle legal duties

Our legal handling is tied to real account actions: login checks, wallet records, cookie settings, data corrections, retention periods and support replies.

Data we collect

We collect account details you provide, login signals, device data, wallet entries and support messages. These records help us run the account, investigate disputes, process requests and apply local-law access rules.

Cookie choices

Cookies help keep you signed in, remember settings and measure whether pages load correctly on mobile or desktop. You can change browser settings, but some account checks may not work without required cookies.

Account security

We use login checks, session monitoring and ownership verification when a request may affect your account or wallet. If activity looks unusual, we may ask for extra confirmation before access continues.

Record retention

We keep account, payment and support records for as long as needed for legal duties, dispute handling, fraud checks and operational records. When retention is no longer needed, we delete or de-identify data.

Change requests

If your name, contact detail or document record is wrong, contact support from the registered channel. We verify ownership first, then correct the record where the change is lawful and supported by proof.

Third-party tools

Payment processors, analytics tools and security vendors may handle limited account data for specific tasks. We choose vendors for those tasks and restrict their use to the service they provide to us.

Legal questions before you join

These answers explain how our Legal page applies to your account, data and wallet activity. They do not replace legal advice for your location. If you are unsure whether access is allowed where you live, check local law first and contact us only after you are comfortable with the account terms.

You may open an account only where local law permits access. We may ask for checks before or after registration, and we may restrict access if your location or account details do not meet the terms.

We keep account details, login records, device signals, wallet entries, support messages and verification documents where needed. These records help us operate the account, handle disputes, meet duties and respond to your requests.

UPI, Paytm, PhonePe and Google Pay entries become wallet records linked to your account. We use references, timestamps and ledger checks to confirm deposits, review withdrawal requests and resolve payment-record disputes.

Yes. Send the request from your registered email or mobile route and include the detail that needs correction. We verify account ownership, ask for proof where needed, and update records when the change is lawful.

Cookies support login sessions, security checks, page settings and basic measurement. Required cookies help us link actions to the correct account, while optional settings may be controlled through your browser or device.

If local law affects access in your area, we may adjust account availability, verification steps or wallet handling. Access and eligibility depend on local law and are available where local law permits.

Email support with your registered contact, account ID if available, the dates involved and any payment references. We review the account record, check wallet entries where relevant and reply through the registered channel.